Therapist Ratings is a free service begun as an attempt to give consumers more information about the professional they are about to devote a significant amount of time, money, and resources. Too many people today have very little information about the professional they choose to see, outside of perhaps their degree, degree-granting institution, and mode of working. Because of the stigma associated with mental health concerns, many people are too afraid or ashamed to ask their friends or family for referrals. Instead, most people base their choice upon which professionals their insurance will cover, or randomly from the local yellow pages.

The service was founded by an individual who felt there had to be a better way for him to choose a therapist. Working with a small team, he put the site online in hopes that others wouldn't have to go through what he had to go through in order to find a competent, caring, and effective therapist in his hometown. He wishes to remain anonymous.